![]() All in all, you're waiting about a week for a resolution to a *known* issue. If not, another 48 hours of waiting for another suggestion. So, initial support request can take 48 hours response, then you send the logs and wait another 48 hours for a reply, then *maybe*, they will identify that it's an issue with a software program. Support admitted that they know of this SmartBytes issue, yet they did not send this as a suggestion when I initially contacted them about the problem - instead, they requested the logs (as usual). Visit the website of TeamViewer QuickSupport. For example, you can manage contacts and. Our support has a 24-48 BUSINESS hours ticket turn around, and our office is closed on weekends."Īlso, this 48 hours reply time is ridiculous. The Management Console is the web-based control center of your TeamViewer account. Tap on the top left-hand icon in your app then Get help. We go thru tickets in order received and there were other customers in front of you. Start a conversation with our friendly Customer Support team via your app. Applications Read also: How to configure the Viber application on your computer. Visit Citrix Customer Support to find solutions to resolve common issues, or chat with us, reach customer service, learn about support agreements or explore self-help resources. Step 3: Here, select Custom Settings from the drop-down box and then click the Configure button to launch the Access Control Details. Step 2: In the right-side pane, scroll down to see Advanced settings for connections to this computer. Use multipass version to check your version or multipass launch to create your first instance. Click on the Extras menu, click Options, and then click Advanced. C:WINDOWSsystem32> multipass set local.drivervirtualbox Now, to run normal Multipass commands, open either Command Prompt ( cmd.exe) or PowerShell as a regular user. "Your reply on Friday was already almost at the end of the day and I didn't get to it on time before I left, my apologies. Launch Viber for Windows and go to 'Settings'. Step 1: Launch the TeamViewer application. ![]() Finally heard back from support - 3 days later.įor those who pay for this buggy product, just keep in mind that they do not offer support on the weekends and even if they receive your message before then, they may choose not to respond if their is a large queue of support tickets! I quote:
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